Century 21 Agence Babut

My experience with this agency was marked by a contrast between the start of the rental and the end of it. At first, everything seemed perfect and the inventory seemed lenient towards the actual state. However, after three years of rental, problems arose. No response to our requests, no return of emails or calls, or even worse, proud responses on their part. I was informed that the cracks that had been repaired by us, because we want to live in nice accommodation, were my responsibility as a tenant. Additionally, I received a bill for alleged damages that, in my opinion, was excessively high. This situation left me perplexed and made me question the agency's level of professional service. Customer service is non-existent, more transparent communication and better handling of issues that arose during my stay, if not non-existent. Common charges where we ask for details without return and which in the end by insistence disappear... These experiences have inspired me to be more vigilant as a tenant. I therefore recommend that future tenants find out about the agency's policy and be demanding about the initial condition of the accommodation to avoid unpleasant surprises at the end of the rental.

I am just qualifying my previous comment a little. Everything was very square until the lease was signed. Since that day, I have been calling them for a parking badge, a mailbox and an intercom for a month. I send emails and call them. I'm told we'll call you back, don't worry. To date, I have no information. The least you can do is stay informed. I understand that we are overwhelmed, but we all are. An email keeping me informed takes little time and is reassuring.